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Implementation of the OEB’s 10-point Action Plan

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0098
Status
Active
Sector
Electricity
Natural Gas
The OEB has begun the implementation of its 10-point Action Plan (the Plan), part of its September 2024 Report Back to the Minister on Intervenors and Regulatory Efficiency (the Report). Both the Plan and Report are aligned with the 2024 Minister’s Letter of Direction, which emphasizes regulatory efficiency to enable growth as a priority for the OEB. Specifically, the Plan aims to enhance adjudicative excellence, lower costs for consumers and reduce regulatory burden.

Proposed Amendments to the Rules of Practice and Procedure relating to the use of artificial intelligence systems in preparing filings

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0142
Status
Active
Sector
Electricity
Natural Gas
The OEB has issued an invitation to comment on proposed amendments to the Rules of Practice and Procedure relating to the use of artificial intelligence (AI) systems in preparing filings, something that is not currently accounted for in the Rules.

Spending Pattern Analysis

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0108
Status
Active
Sector
Electricity
The OEB has launched a consultation to engage stakeholders in assessing how the Renewed Regulatory Framework for Electricity (RRFE) structure for multi-year planning and rates affects utility spending patterns and the capitalization of assets. This analysis aims to enhance the OEB’s regulatory oversight of spending trends and capitalization policies in Ontario’s electricity sector. This review reflects the OEB’s commitment to improving cost assessment models and strengthening regulatory frameworks.

Total Cost Benchmarking

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0102
Status
Active
Sector
Electricity
The OEB has launched a consultation to review the use of total cost benchmarking to assess the overall cost performance of rate-regulated electricity distributors. This consultation is aimed at renewing the 2013 benchmarking methodology which is expected to incent distributors towards better productivity. Stakeholder feedback will also inform the OEB’s consideration of updates to the components of the X factor in the I-X formulation.

Code Amendments to Facilitate Implementation of the IESO’s Market Renewal Program

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0300
Status
Active
Sector
Electricity
The OEB is amending two of its Codes to facilitate the implementation of the renewed market under the Market Renewal Program (MRP) which the Independent Electricity System Operator (IESO) has indicated it is targeting to go live on May 1, 2025.

EB-2024-360 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from GC Project Inc. on behalf of GC Project LP., an electricity retailer. The Assurance responds to non-compliance related to operation in the electricity market without a retailer licence.

DSO Capabilities

Policy Initiatives & Consultations
Launched
Case number
EB-2025-0060
Status
Active
Sector
Electricity
The OEB is launching a consultation to develop a policy framework to set expectations for electricity distributors regarding the development of Distribution System Operator capabilities. This is in response to the Minister of Energy and Electrification’s December 2024 Letter of Direction to the OEB.

EB-2024-0275 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Orangeville Hydro Limited, a licensed electricity distributor. The Assurance addresses non-compliance related to the Global Adjustment Underbilling Error and the Loss Adjustment Error. 

Advancing Performance-based Rate Regulation

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0129
Status
Active
Sector
Electricity
The Ontario Energy Board (OEB) is conducting a consultation to advance its performance-based approach to rate regulation. The objective of this initiative is to develop ways to strengthen the link between what electricity distributors earn and the achievement of outcomes consumers value, such as cost-effectiveness, reliability and customer service.

EB-2024-0229 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from NorthernTel Limited Partnership, an electricity wholesaler. The Assurance responds to non-compliance related to operation in the electricity market without a wholesaler licence.

EB-2024-0132 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from InnPower Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

EB-2024-0154 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Ottawa River Power Corporation, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

EB-2024-0161 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from PUC Distribution Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

EB-2023-0346 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from London Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.  

Review and Evaluation of the Incremental Capital Module Policy

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0236
Status
Active
Sector
Electricity
The Ontario Energy Board (OEB) is launching a consultation to support a review and evaluation of its Incremental Capital Module (ICM) policy. The review will be informed by previous ICM applications, as well as ICM-related comments received from stakeholders during the OEB’s consultation to review and update the Handbook to Electricity Distributor and Transmitter Consolidations.

EB-2024-0160 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Lakeland Power Distribution Ltd., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error. 

EB-2024-0171 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Lakefront Utilities Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

Vulnerability Assessment and System Hardening (VASH) Project

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0199
Status
Active
Sector
Electricity
The OEB has launched the VASH project to address the Ministry of Energy’s letter to the OEB to develop and implement policies to improve distribution sector resiliency, responsiveness and cost efficiency in response to the challenges posed by climate change.

EB-2024-0162 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Renfrew Hydro Inc., an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

EB-2024-0140 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Rideau St. Lawrence Distribution, an electricity distributor. The Assurance responds to non-compliance with its rate orders related to overcharging customers as a result of a billing system error.

EB-2024-0110 - Enforcement proceeding

Enforcement Proceedings
Date Filed

The OEB has accepted an Assurance of Voluntary Compliance from Kingston Hydro Corporation, following an inspection into the company’s disconnection practices which were found to be non-compliant with OEB rules. This reflects the OEB’s ongoing commitment to consumer protection and fairness.  

Transmission Connections Review

Policy Initiatives & Consultations
Launched
Case number
EB-2024-0126
Status
Active
Sector
Electricity
The OEB is undertaking a review of the connection-related sections of the Transmission Systems Code (TSC) to enhance the effectiveness of connection processes, procedures, and requirements.

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