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Initiative to find efficiencies in the rate application process for smaller (less than 20,000 customers) electricity distributors.

Consultation process to undertake a review of the regional planning process that applies to Ontario’s electricity sector.

The Minister of Energy, Northern Development and Mines asked for the OEB’s support to implement the new COVID-19 Energy Assistance Program - Small Business (CEAP-SB) for small business and charity customers.

Consultation to review EPCOR Natural Gas Limited Partnership’s annual update to the five-year natural gas supply plan.

The Minister of Energy, Northern Development and Mines asked for the OEB’s support to implement the new COVID-19 Energy Assistance Program (CEAP) for residential customers.

The OEB sought input from stakeholders on the OEB's plan for conducting virtual hearings.

Consultation to develop the rules to implement the time-of-use customer choice initiative.

Consultation on a deferral account, established in relation to the impacts arising from the COVID-19 emergency, approved for all rate-regulated utilities in the electricity and natural gas sectors and OPG.

Ontario announced its intention to further increase access to natural gas by making additional projects eligible for financial support to serve communities that are not currently connected to a natural gas distribution system.

Initiative to review requirements in regard to the connection of distributed energy resources (DERs) by licensed electricity distributors.

Consultation to review Enbridge Gas Inc.'s (Enbridge) five-year natural gas supply plan.

Consultation to consider the next generation DSM framework, with a view to ensuring that the OEB’s approach remains current, responsive to energy efficiency and conservation market developments and consistent with broader government policy.

Consultation to develop a more comprehensive regulatory framework that facilitates investment and operation of DERs on the basis of value to consumers and supports effective DER integration so the benefits of sector evolution can be realized.

Consultation to identify how to remunerate utilities in ways that make them indifferent to traditional or innovative solutions, better supports their pursuit of least cost solutions, strengthens their focus on long-term value and requires them to reflect the impact of sector evolution in their system planning and operations.

Consultation to consider the merits of moving to a single annual natural gas rate application that will include both delivery-related and commodity-related rates from each rate-regulated natural gas distributor.

Initiative to develop Activity and Program-based Benchmarking (APB) to encourage continuous improvement by regulated utilities.

Initiative to review the Low-Income Energy Assistance Program Emergency Financial Assistance (LEAP EFA).

The Minister’s Directive to the OEB to establish a Demand Side Management (DSM) policy framework included a Mid-Term Review to align with the Mid-Term Review of the Conservation First Framework.

Policy consultation to explore and better understand certain implementation matters related to amendments to Ontario's net metering regulation, and to assess whether changes to its policies and codes should be considered.

Review of customer service rules for electricity distributors, rate-regulated natural gas distributors and unit sub-meter providers.

Initiative to develop a Framework for the Assessment of Distributor Gas Supply Plans.

As part of the OEB’s leadership role related to DSM evaluation, measurement & verification (EM&V), the OEB, through its third party Evaluation Contractor, will review annual gas utility DSM program results.

On November 9, 2016, the Minister of Energy asked the OEB to examine and report back with information on Ontario’s retail market for gasoline and diesel fuels

Initiative to introduce requirements that Regulated Entities must follow when responding to a consumer complaint that has been received by the OEB and forwarded to the Regulated Entity for response.