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The OEB has accepted an Assurance of Voluntary Compliance from Essex Powerlines Corporation following a self-report by the company regarding non-compliance with the regulatory requirements for disconnection. The OEB is committed to protecting consumers by ensuring that regulated companies fulfill all of their regulatory requirements prior to disconnecting a customer.
Electricity distributors and other regulated entities are reminded that the fixed pricing of 8.5 ¢/kWh for Regulated Price Plan (RPP) consumers will expire at the end of the day on February 22, 2021. At the beginning of the day on February 23, 2021, RPP consumers will return to Time-of-Use and Tiered pricing at the RPP prices set by the OEB on December 15, 2020.
Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use and Tiered pricing under the Regulated Price Plan at prices that were set by the Ontario Energy Board on December 15, 2020.
The OEB has issued a reminder to all licensed entities and stakeholders about its regulatory standard hours of operations, as well as a list of the OEB office closures for 2021.
The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.
The OEB has re-issued the January 1, 2021 – April 30, 2021 Price Comparison templates for Electricity Contracts (non-residential only) due to a formatting error. Electricity retailers should begin using the updated Price Comparison templates as soon as possible and in any case, no later than February 19th.
The Market Surveillance Panel has submitted to the OEB its Monitoring Report on Ontario's wholesale electricity market.
The OEB has accepted an Assurance of Voluntary Compliance from Provident Energy Management Inc., a licensed unit sub-meter provider, following an OEB inspection into the company’s disconnection practices. The inspection found that Provident Energy Management Inc. did not comply with certain regulatory requirements for disconnection. This reflects the OEB’s commitment to protecting consumers by ensuring that regulated companies fulfil all of their regulatory requirements prior to disconnecting a customer.
The OEB has extended the current fixed Regulated Price Plan price of 8.5 cents per kilowatt hour until the end of the day February 22, 2021.
Consumer Alert: No home inspection required for COVID-19 Energy Assistance Programs