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The OEB has issued a letter providing guidance to electricity and natural gas distributors and unit sub-metering providers related to enhanced funding for LEAP EFA.

The OEB has posted a summary of stakeholder comments received in response to its June 17th letter seeking input on virtual hearings.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.

The OEB has issued a Notice of Proposal to Amend the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan to opt out of time-of-use prices and to elect instead to be charged tiered prices, starting November 1, 2020.

Beginning Monday, July 13, 2020, residential energy customers can apply for financial support under the COVID-19 Energy Assistance Program (CEAP) if they meet the eligibility criteria for the program. CEAP provides a one time, on-bill credit to help eligible residential customers affected by COVID-19 catch up on their energy bills.

The OEB has issued guidance to electricity and natural gas utilities regarding customer service rules related to disconnection of service for non-payment.

The OEB is initiating a consultation to review EPCOR Natural Gas Limited Partnership’s five-year natural gas supply plan in accordance with the gas supply plan assessment process established in the OEB’s Report of the Board: Framework for the Assessment of Distributor Gas Supply Plans.

As part of our commitment to make regulatory processes more efficient and provide clear and timely guidance to industry, on June 23, the OEB held an orientation session for electricity distributors that plan to file major rate applications in 2021 or 2022. The OEB also hosted a seminar on June 25 for all electricity distributors regarding accounting matters.

The OEB has approved changes to the prices EPCOR will charge its customers for natural gas effective July 1, 2020.

The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from July 1 - September 30, 2020.

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