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Consumer Alert: Beware of scams during the COVID-19 emergency

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.

The OEB has issued a letter to electricity unit sub-meter providers, electricity retailers and gas marketers regarding their Reporting and Record-Keeping Requirements (RRR).

The OEB has issued a letter to electricity transmitters regarding their quarterly and annual Reporting and Record-Keeping Requirements (RRR) submissions.

Ontario Energy Board to defer setting summer electricity prices for households and small businesses.

The OEB has issued additional clarification and guidance to electricity distributors on the Regulated Price Plan settlement with respect to the Emergency Order.

The OEB has accepted an Assurance of Voluntary Compliance from Arauco Canada Ltd. The Assurance responds to non-compliance related to operation in the wholesale market without a licence.

The OEB has issued a letter to electricity distributors regarding their annual RRR submissions.

The OEB has issued a letter providing guidance to unit sub-meter providers on providing relief to customers during the COVID-19 emergency.

The OEB has issued a letter providing guidance to electricity and natural gas distributors on providing relief to customers during the COVID-19 emergency.

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