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The OEB has posted Price Comparison templates for Natural Gas Contracts for Enbridge and EPCOR valid from April 1 - June 30, 2020.

The OEB has issued a Final OEB Staff Report to the OEB: Consultation to Review Natural Gas Supply Plans. The Final OEB Staff Report sets out OEB staff’s assessment of Enbridge Gas Inc.’s five-year natural gas supply plans.

The OEB has approved changes to the prices Enbridge and EPCOR will charge its customers for natural gas effective April 1, 2020.

The OEB has issued an accounting order for the establishment of deferral accounts to record impacts arising from the COVID-19 Emergency.

The OEB has issued guidance to regulated entities to assist them in implementing the Government of Ontario’s March 24, 2020 Emergency Order. This Emergency Order fixes the electricity commodity price for Regulated Price Plan customers who are paying time-of-use prices at the off-peak price of 10.1¢/kWh for every hour of every day. The Government has indicated that the emergency pricing will be in place for 45 days.

The OEB has released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. This factor is called the "Final RPP Variance Settlement Factor" and is updated on the OEB website monthly.

Effective immediately, the OEB is extending the current ban on electricity disconnections for non-payment for residential customers to July 31, 2020. Low-volume, small business customers will now also be protected by the ban. In addition, the OEB is calling on distributors to be more flexible on arrears payment arrangements.

The OEB is extending the filing deadline for annual Reporting and Record-Keeping Requirements (RRR) to June 1, 2020.


The OEB is taking a number of measures in response to the COVID-19 pandemic.

The OEB is temporarily waiving the requirement to submit hard copies with each electronic filing in regulatory proceedings. We ask those who are engaged in active OEB proceedings to continue submitting electronic copies of documents through the online portal, RESS (Regulatory Electronic Submission System), or, if you are unable to use the portal, by email at BoardSec@oeb.ca. This is in effect immediately and until further notice.

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