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The OEB gave written notice to Planet Energy (Ontario) Corp. that it intends to make an order for compliance and payment of an administrative penalty as it is alleged that Planet Energy has engaged in unfair practices and breached the Energy Consumer Protection Act, 2010 and associated codes and regulations.
The OEB has accepted an Assurance of Voluntary Compliance from Summitt Energy Management Inc. The Assurance responds to non-compliance related to the retraining of a salesperson.
The OEB has issued a letter providing direction to licensees regarding implementation issues related to the Ontario Rebate for Electricity Consumers Act (2016).
The OEB gave written notice to Ensqr Corp. that it intends to make an order revoking their licence as it is alleged that Ensqr has contravened the requirements of the Assurance of Voluntary Compliance it entered into on August 2, 2016.
Tough new rules to better protect households and small businesses in their dealings with energy retailers came into effect on January 1, 2017.
The OEB has issued for public comment proposed amendments to the Standard Supply Service Code that would allow electricity distributors to implement new pilot projects relating to RPP prices.
The OEB released an updated variance settlement factor that is to be used by electricity distributors to calculate a one-time credit or charge for consumers who choose to stop purchasing electricity through the Regulated Price Plan. The Final RPP Variance Settlement Factor is updated on or around the 15th of each month.
The Market Surveillance Panel has submitted to the OEB a report on Congestion Payments in Ontario’s Wholesale Electricity Market.
To protect Ontario’s energy consumers and help ensure utilities are giving consumers every opportunity to avoid disconnection, the OEB has issued a letter to electricity distributors reminding them of the rules that they must follow regarding disconnecting and reconnecting a service.